1. 1 Describe
  2. 2 Options
  3. 3 Generate
  4. 4 Track
  5. 5 Book

The hospital or insurer wrote back and I do not know what to say

Your options, best first

#1 Instant price check and quote request

What it costs here

Price check: UNKNOWN. no live listing prices yet in this category, so we do not guess; send the generated request below to get real quotes.

Generate my letter

#2 Book a advocate

Medical bill error audit (written report + letters you send)

An advocate can read the reply and draft an answer you send.

See advocates and book

Prices are set by each independent advocate and shown before you pay.

#3 Do it yourself

Answer point by point

  1. Read their reply and note each point.
  2. Reply in writing within the time they give.
  3. Restate your request and attach documents.
  4. Ask for the policy or code they rely on.
  5. Keep a log of dates.

Safety: Never agree by phone only.

Stop and call a pro if: they threaten further action: contact a legal aid office.

Open the free tool

Generate my letter: Follow-up reply

Based on: Boston College CRR - Errors in medical bills are rife, U.S. PIRG - I received a medical bill I cannot afford to pay

General information, not professional, legal or medical advice. You decide and you send every document yourself; we never contact anyone for you.